A single source of knowledge
Connect existing information - algorithms using artificial intelligence will automatically process documents, wikis, web pages and data from various systems and applications.
BOTWISE speeds up access to distributed company knowledge from a single place, saving even 90% of time spent on searching and gathering information.
Connect existing information - algorithms using artificial intelligence will automatically process documents, wikis, web pages and data from various systems and applications.
Leverage natural language processing and search for answers from one place immediately, without manual and time-consuming work at the start.
The analysis of clients and employees questions allows to improve the quality of documents, procedures and communication. Automate inquiries 24/7!
BOTWISE will automatically process your documents and other sources of knowledge. You don't need to build scenarios, tag documents, and create lists of questions and answers!
Your employees and customers will have access to all knowledge through one intelligent bot window. You no longer need to remember where the information are located. No more going through piles of folders and browsing dozens of documents!
Analyze the issues your employees and customers ask about. Get valuable data and tips to expand and optimize your knowledge base. Take advantage of the bot intelligence grow over time and automate selected issues 24/7!
Integrate different systems in a single window.
Search them all from one place!
Unlike traditional chatbots, BOTWISE does not require time-consuming scenario design and prediction of specific user interactions. Proprietary algorithms automatically process the added documents and match their fragments to the content of the questions asked. Thanks to this, the very start and scaling of the knowledge base is very easy and effective.
Yes, if you just want to improve access to information. We've noticed though that teams of 20+ people in organizations employing over 50 people have the greatest value from the tool.
The only thing you need to know is in which area or team you want to implement the solution. We will take care of the rest - we will guide you through the entire process of analyzing and implementing the tool.
All popular file formats are supported, including xls, xlsx, doc, docx, pdf, htm, html, svg, txt, rtf, csv, ppt, pptx, ods, jpg, png.
There is no real limit. At the same time, we suggest that larger areas of knowledge be divided into categories and thematic groups. This will allow for better management of user access and improving the quality of search. For this purpose, we create separate instances or projects.
You do it yourself. Just add documents, applications or websites and the bot will automatically process new items.
The implementation of the standard version is a matter of a minutes. The solution is a ready-made end-to-end platform. Sometimes, there may be a need for dedicated integrations and on-premise installations due to the restrictive security policy in your organization. This process might take from a few weeks to several months, depending on the internal procedures and formalities on your side.
No, the platform was designed with business non-technical teams in mind. However, it is possible that in the case of dedicated integrations or on-premise installations, support from technical and security personnel will be required.
Security is our priority. Users often store sensitive information and documents with us. Our servers are located in a private AWS cloud in Frankfurt. If necessary, it is possible to implement on-premise, i.e. install the platform on internal resources of the organization and use its without having to access external services and the internet.